The eGovMon project has in a close collaboration with a group of pilot municipalities created new tools and insights to improve the accessibility and quality in general of online services.
The project has developed a methodology to check accessibility based on WCAG 2.0. The open source tools have since 2009 been successfully deployed and are regularly used by many municipalities, and by national government agencies in Canada, Norway, Wales, and Qatar. You can try out the demo at: http://accessibility.tingtun.no/
The project has also compiled a basis for further research on transparency, 1 efficiency and impact state of the art reports, 2 informed by literature studies, user surveys and workshop discussions including the municipal partners.
Many of the project results will be further elaborated in the EIII project.
Project duration: 2008-2012
Co-ordinted by: Tingtun AS
Supported by: The Research Council of Norway, Verdikt 183392/S10
Overall budget: 34 MNOK including the in kind contributions.